Special Prices on Kensington Cleaners Services

Keeping our prices on Kensington cleaners services the lowest around is one of the top priorities of our company. Call 020 8610 9019 and pay nothing for a quote.

Price List

Carpet Cleaning from £ 55
Upholstery Cleaning from £ 55
End of Tenancy Cleaning from £ 95
Domestic Cleaning from £ 13.50
Regular Cleaning from £ 13.50
Office Cleaning from £ 13.50

*Price excluding VAT
*Minimum charge apply

What Our Customers Say

Excellent on Google
4.8 (71)

Very pleased with every aspect. From being on time to delivering a detailed cleaning, the professionalism was clear. I'll use Kensington Cleaners again.

D

The workers were polite and friendly when I requested they avoid the wires on the house. They left the lawn tidy and all the leaves were bagged up.

R

Wonderful job! The professionalism was clear, and my cleaner worked hard the whole time. Thanks!

G

Absolutely excellent service from this company. 10 out of 10--I'll definitely be a returning client.

N

Cleaners Kensington performed an exceptional end-of-tenancy clean for us; the apartment was left in pristine condition.

C

Very impressed by the quality of service from Kensington Cleaners. My home always feels renewed and clean once they've finished.

B

I chose Cleaners Kensington for a post-renovation cleaning and was very pleased. Their staff were professional, polite, and worked efficiently. They did a very thorough job, leaving my place spotless.

T

Thorough, efficient, and detail-oriented-- Kensington Cleaning Services did an amazing job making our whole home sparkle.

M

Cleaning Kensington did an incredible job! My place is cleaner than ever. The entire team was friendly, quick, and very skilled. I'm excited to hire them again and to recommend them to my loved ones.

H

Seeing high praise online, I decided to book Kensington-Cleaners for my end of tenancy clean. The staff were not only professional but genuinely friendly and helpful. My booking was quick and the place is spotless.

J

Fantastic cleaning service from Kensington-Cleaners. They responded to our request right away and were able to fit us in immediately. Highly recommend for anyone needing efficient cleaning.

E

Great team--thorough cleaning and excellent service. Ordering was quick, prices are great, and customer support is responsive. Cleaners were both efficient and respectful.

B

The three-hour clean I booked with Cleaning Firm Kensington was everything I hoped for. The cleaner had a great attitude and didn't miss a spot. I'm grateful to have found a reliable service.

A

A big thank you to Kensington Cleaners for their excellent end of tenancy clean. The staff were not only professional but also approachable, making the whole process of reclaiming my deposit and settling into my new home stress-free.

C

Working with this company was a breeze. I've wanted a hassle-free cleaning service for ages and Kensington Cleaners exceeded my expectations. The cleaner did a phenomenal job and my flat is now sparkling.

B

I booked an end of tenancy cleaning after getting the most reasonable quote. The service exceeded my expectations and the flat was gleaming!

M

Great blend of affordability and quality! My place was gleaming, and I appreciated their attention to fragile items. Top-notch service.

J

I was really pleased with Cleaners Kensington's end of tenancy cleaning. The worker was on time, communicative, and very detailed. The apartment was left spotless. Strongly recommend.

J

The cleaning team was professional, accommodating, and did an excellent job. Very pleased and would recommend them gladly.

B

Cleaning Firm Kensington provides exceptional cleaning services! The cleaners are always kind and maintain a high professional standard. Each visit, our home feels spotless. We can't thank them enough!

A

Outstanding service from the cleaning crew following my tenant's move-out. Their punctuality, professionalism, and keen attention to detail really impressed me. I recommend them highly.

D

First experience with Cleaning Firm Kensington. I'm very fussy, but the cleaners provided were attentive and personable. My place was cleaned thoroughly, not just a surface wipe. I'll keep using Cleaning Firm Kensington for my routine cleans. Thank you!

S

Extremely pleased with this cleaning team. They arrived on time, acted professionally, and delivered a thorough clean. I plan to hire them again.

C

Terrific job! Pleasant and hardworking staff. Online booking was easy. Overall excellent!

P

Highly reliable and extremely thorough. My house looks amazing down to the smallest details. Will be a repeat customer.

Y

Outstanding work from Cleaners Kensington. They were on time, performed the job efficiently, and cleaned up everything. They also made sure all my needs were met before leaving.

N

You won't be disappointed--the cleaner is polite, informed, efficient, and truly skilled. Cleaners Kensington is worth recommending.

D

Affordable rates with impressive service standards!

S

She was on time and professional, taking special care with the bath and shower during the cleaning.

S

Fantastic cleaning job by the team for our end of tenancy needs. Thorough and trustworthy, provided at a reasonable rate is why I will recommend them and intend to use them again. Great work, Cleaning Kensington!

S

The cleaners did an outstanding job, allowing me to retrieve my full deposit after my lease. The customer service was approachable and friendly. I plan to use them again.

K

Honesty and reliability are qualities of the Cleaning Firm Kensington cleaners, who thoroughly completed all my tasks during their employment.

S

Just got my place cleaned by Cleaning Firm Kensington for the first time, and it was a delight. The cleaners were lovely and diligent, ensuring great results. Worth every penny; I'll be a repeat customer.

P

Top-notch staff; they were reliable, trustworthy, and worked very hard. Their work was so good, I retained my entire deposit! The apartment is spotless. I highly recommend their cleaning services for quality and excellence.

W

This cleaning team has been a blessing. Their warmth and diligence stand out, as does their exceptional work. I'm grateful for their aid with tasks that come with age-related challenges.

R

The team at this cleaning company is unmatched in their precision and honesty. They're thorough and ensure every nook and cranny in my home is spotless. I highly recommend them to anyone who needs a reliable cleaning service.

K

The services of this company were employed twice for cleaning tasks at home: once for our old rental and again for our newly purchased flat. Research assured us of their good pricing. Their punctual, courteous, and thorough cleaner exceeded expectations. All was as advertised, resulting in considerable satisfaction.

I

A friend referred me to Kensington Cleaners, prompting me to try them, and my experience was excellent. The team was friendly and helpful from start to finish. They went above and beyond, and I will undoubtedly return.

T

The Kensington-Cleaners team exceeded my expectations with their detailed work. The move-out cleaning went smoothly and my landlord was pleased. This is a reliable and efficient cleaning service.

A

Having the regular cleaners from Kensington-Cleaners attend to our needs is a real benefit. Their professional and courteous demeanor is consistently matched by their excellent work. The free time they provide is invaluable. Wonderful work team. You're outstanding.

J

Kensington Cleaning Services is unmatched if you want a cleaning service that outdoes expectations and makes your home sparkle. The improvement in my living space and mental health has been significant.

D

Having used this company for three years, we're impressed by our monthly cleaner. She's superb - precise, affable, prompt, and punctual. Her services always enhance our homecoming experience.

R

A delightful and efficient cleaning crew! They impressed us by cleaning areas we didn't even request. We highly recommend their service!

A

An impressive cleaning service that greatly impressed me. The young woman who came to clean my house was efficient, polite, and extremely thorough. I definitely recommend this company to those needing professional cleaners.

N

I found Cleaning Kensington to be the epitome of professionalism and promptness. The results in our showroom were incredible, and I've passed their name around to other businesses.

R

After opting for a well-priced end of tenancy service, we experienced a thorough clean. The team left the flat pristine! Definitely planning to recommend and reuse their service in the future.

G

I realized through this company that superb cleaning services needn't be expensive. My house sparkled, and their work ethics and precise attention captivated me.

K

I called Kensington Cleaners, they responded immediately and provided pricing quickly. Scheduled my move-in cleaning within a couple of weeks. The staff arrived early and did a fantastic job. My house was sparkling clean.

J

I've been in need of a good cleaner for a while now, and I finally found one. Her work was outstanding and made it feel like a deep clean, even though it was a standard cleaning. Highly recommend this company!

J

Thoroughly pleased with the cleaning service and a very user-friendly website! Simple and easy to use. Highly recommend Cleaners Kensington!

T

The experience was superb from start to finish - always on time and exceptional work quality!

K

Great job despite the hurdles. The cleaners managed to be quick, professional, thorough, and respectful. They are a credit to Cleaning Firm Kensington. Highly recommend.

T

Cleaning Firm Kensington was a solid choice for my initial booking; the cleaner arrived the next day and was efficient and effective.

S

Happy, enthusiastic service. Really careful and exhaustive. It was a hard clean, but they did an impressive job.

M

Top-notch service! Booked online last minute for a next-day clean, and my cleaner arrived ahead of time, was very polite, and completed the task within the provided timeframe. The cleanliness was outstanding. Highly satisfied and recommend.

A

Service was both cheerful and positive, conscientious and thorough. The tough clean was managed excellently.

C

Fantastic cleaner provided, with an incredibly smooth and stress-free experience.

R

This cleaning company is my favourite. They handle most of the weekly flat cleanings in my neighbourhood. They are professional and inexpensive. What more could you want?

K

Extremely dependable, efficient, and quick to respond. Exceptional customer service.

G

You'll get exceptional value and pristine results with Cleaning Firm Kensington.

D

Thanks to Kensington-Cleaners for helping me to look after and take care of my home. I would have been in a real pickle had I not booked their services, so a big thank you for all the hard work.

D

The effect of the rug cleaning service from Kensington Cleaners was more than I could have hoped for. It was an incredible service and they made my property look great.

R

The cleaning service you provide exceeds my expectations, thank you so much!

T

We are extremely content with the service of Kensington Cleaning Services's cleaners. They have worked quickly and thoroughly with each project they were assigned to, paying immense attention to each detail along the way. Their service is most certainly recommended by us.

S

The cleaners from Cleaning Kensington handle the office cleaning at my buildings. They are a lovely, talented group and they get the jobs done quickly but efficiently. I wouldn't dream of hiring any other cleaning service.

P

You can tell the cleaners at Cleaning Kensington are trained and experienced. They are true professionals. Last week they cleaned my carpets and wow! They did a fantastic job. My carpets smelled really musty and I can't even remember the last time they'd seen a vacuum. In the end I hired the professionals and they did a great job.

N

I am blown away by the professionalism and efficiency of the cleaning team, thank you for making my place sparkle.

S

It was quick and effortless to book online, thanks to the wide range of options available at a reasonable rate. The cleaner exceeded our expectations with their helpfulness and warmth.

J

Online booking couldn't have been easier, thanks to good availability at an unbeatable price point. The cleaner went out of their way to assist us and made our stay memorable.

A

It was a piece of cake to reserve online, with plenty of time slots at a fantastic cost. The cleaner greeted us warmly and provided outstanding service.

D

It's safe to say that working with Kensington Cleaners was an absolute delight - from making a booking all the way through to witnessing how they handled tasks in my home - it was a totally seamless experience thanks to their friendliness and professionalism! Would not hesitate recommending them!

B
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Kensington Cleaners Complaints Procedure

At Kensington Cleaners, we strive to provide reliable, high‑quality cleaning services for homes and businesses. We recognise that, on occasion, things may not go as planned. This Complaints Procedure explains how you can raise a concern, how we will respond, and what you can expect from us at every stage.

Our Commitment to You

We view all complaints as an opportunity to review, improve, and strengthen our services. Our aims are to make it straightforward for you to tell us when something has gone wrong, handle your complaint fairly and consistently, try to resolve problems as quickly as possible, and learn from feedback to prevent similar issues in future.

Your complaint will always be treated with respect, and raising a concern will not affect any existing or future services you receive from Kensington Cleaners.

What This Procedure Covers

This procedure covers complaints about the cleaning services we provide, including regular domestic cleaning, deep cleans, end of tenancy cleaning, commercial and office cleaning, and any add‑on services you have booked with us. It applies to issues such as the standard of cleaning, conduct or behaviour of our cleaning staff, missed or late appointments, damage to property or belongings, and administration or booking errors related to your service.

This procedure does not cover matters that are purely requests for minor adjustments to your regular cleaning specification, or issues that have already been fully investigated and resolved under this procedure unless new and relevant information becomes available.

When to Make a Complaint

We encourage you to raise any concerns as soon as reasonably possible after the service. Reporting issues promptly helps us investigate effectively and, where appropriate, put things right quickly. If your concern relates to a particular booking, please make your complaint within a reasonable timeframe from the date of that visit.

How to Make a Complaint

You can make a complaint to Kensington Cleaners verbally or in writing. When you contact us, please provide your full name, the service address, the date and time of the relevant clean, and a clear description of what went wrong and how it has affected you. Where helpful, you may also describe the outcome you would consider fair and reasonable, such as a re‑clean or partial refund. Providing clear information will enable us to investigate and respond more quickly.

Stage One: Initial Resolution

In the first instance, we aim to resolve complaints informally and swiftly. A member of our customer care or scheduling team will review your complaint and may contact you to clarify the details. Where appropriate, they may also speak with the cleaners involved, review internal notes relating to your booking, and consider any relevant evidence you have provided.

Whenever possible, we will attempt to resolve your complaint at this initial stage, for example by offering a re‑clean, explaining what occurred and how we will prevent a recurrence, or providing another form of practical resolution. We will always take into account the nature of the issue, the impact on you, and the history of your account with us.

Stage Two: Formal Investigation

If your complaint cannot be resolved informally, or you are dissatisfied with the outcome at Stage One, you may request a formal investigation. Your complaint will then be escalated to a senior member of our management team who was not directly involved in the service you are complaining about.

During the formal investigation, we may review cleaning checklists, staff reports, training records, and any other relevant information. We may contact you to obtain further details and invite you to explain your concerns in more depth. We may also speak with team members or supervisors and, where appropriate, conduct an additional inspection of the property.

Response Times

We aim to acknowledge all complaints within a reasonable time from receipt. For more complex issues, we may require additional time to complete a full investigation. If this is the case, we will keep you informed of our progress and let you know when you can expect a final response.

Our goal is always to reach a fair resolution without undue delay. However, thoroughness and accuracy are important, and in some circumstances, gathering all necessary information may take longer than usual.

Possible Outcomes and Remedies

Following our investigation, we will write to you with a clear explanation of our findings, our decision, the reasons for that decision, and any steps we propose to take. Depending on the circumstances, possible outcomes may include an apology and explanation, a complimentary or discounted re‑clean of affected areas, adjustments to future service plans or cleaning checklists, refresher training or additional supervision for staff, or a partial or full refund where appropriate.

Any remedy offered will be proportionate to the nature of the complaint and the impact on you. Our aim is to put matters right where we can and to prevent similar issues from arising in future.

Your Responsibilities

We ask that you raise complaints courteously and provide accurate information. Abusive, threatening, or discriminatory behaviour towards our staff will not be tolerated and may result in us withdrawing services. We also ask that you allow us reasonable access to the property, where needed, to assess and address any issues you have raised about our cleaning work.

Learning and Service Improvement

We regularly review complaints and customer feedback to identify trends and areas for improvement. This may lead to updates to our training programmes, changes to our cleaning checklists, refinements to booking and communication processes, and enhanced quality control measures during routine home and commercial visits.

By following this Complaints Procedure, Kensington Cleaners aims to ensure that concerns are taken seriously, handled fairly, and used positively to improve the quality and reliability of our cleaning services.



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